General terms and conditions

1. These general terms and conditions take precedence over those of our co-contractors, unless expressly waived by a signature of our managing director or one of our corporate officers authorized for this purpose. Any derogation shall be interpreted restrictively. By placing an order, the purchaser declares his acceptance of the present conditions.

2. Our offers, quotations and proposals of all kinds are valid for 30 days, unless otherwise stipulated.

3. Our prices are in Euros, exclusive of taxes, and include only the work, services and supplies expressly designated or described in the order, to the exclusion of all others.

4. Our invoices are payable at the company's registered office net cash without discount.

5. The subscription of bills does not effect novation.

6. In the event of non-payment on the due date, the amount of the invoice is automatically and without prior notice increased by late payment interest of 1% per month.

7. Prior to payment of the price due to DYNAGRAPH S.A., customers may not, without the express prior written consent of DYNAGRAPH S.A., alienate or dispose of the "goods" sold or delivered in any way whatsoever.

8. Our lead times are given in good faith, but are indicative and not binding. They can only take effect from the date of agreement on lead times and commercial terms, and after we have been provided with all information necessary for execution. Performance deadlines are suspended in the event of fortuitous events or force majeure, which are conventionally assimilated to any circumstance beyond the control of DYNAGRAPH S.A..

If necessary, DYNAGRAPH S.A. may extend the performance period in the event of late payment by the customer.

If, after the order has been signed, additional or modifying work is requested, the stipulations relating to the initial deadline will become null and void.

If, at the time of order or through the customer's fault, the modification of the lead times results in additional costs, these will be charged to the customer.

9. Under penalty of foreclosure, all claims must be notified by registered letter within 3 days of receipt of the work/goods. If the customer fails to take delivery, the 3-day period shall commence upon receipt of the dispatch note or equivalent document. Defects in part of the delivery do not entitle the customer to reject the entire delivery. Goods may not be returned without our written authorization.

10. Delivery shall be made to the domicile of DYNAGRAPH. Postage and packaging are at the customer's expense. Goods travel at the customer's risk. In the event of loss, damage or theft of the goods, the purchaser is obliged to have a report drawn up by the carrier and to send it to DYNAGRAPH S.A. within three days by registered letter.

11. The graphic documents and, more generally, any creations or achievements whatsoever remain our property.

They may not be used for purposes other than those specified in our offer, quotation, confirmation or invoice, nor may they be reproduced without our authorization. We reserve the right to use creations produced by us for advertising purposes, unless otherwise agreed in writing by the customer at the time of awarding the contract. Should any public use of a production created by us give rise to the payment of royalties or taxes, these will be charged to the customer.

It is understood, however, that no rights will be claimed by us on our artistic property if the creations are used normally as provided for in our offer, quotation, confirmation or invoice.

12. In the event of non-payment on the due date, all work, supplies, goods or other products delivered to the customer on the premises of DYNAGRAPH S.A. may be held liable.

13. All supplies, goods, creations or achievements remain the property of S.A. DYNAGRAPH until full payment of the price.

14. Even in the event of a warranty claim or multiple defendants, any dispute shall be subject to the jurisdiction of the courts of Brussels.

15. Only Belgian law is applicable